Terms of service
OVERVIEW
Welcome to SEIKATSU no KI (“SEIKATSU no KI,” “we,” “us,” or “our”). We operate this online store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Global Terms of Service (these “Terms”) together with the policies referenced herein describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using the Services, you agree to be bound by these Terms and by our Privacy Policy at https://seikatsunoki.com/policies/privacy-policy. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Services.
SECTION 1 – ACCESS, ELIGIBILITY & ACCOUNT
1.1 Age & eligibility. You represent that you are at least the age of majority in your place of residence and you consent to allow your minor dependents to use the Services on devices you own, purchase, or manage.
1.2 Account information. To use the Services (including browsing or purchasing), you may need to provide information such as your email, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, complete, and that you have all rights necessary to provide it.
1.3 Account security. You are responsible for safeguarding your credentials and all activity under your account. You may not sell, transfer, assign, or license your account.
SECTION 2 – OUR PRODUCTS
We strive to display our products accurately. Actual colors and appearance may vary due to your device and settings. We do not warrant that any product will meet your expectations or precisely match on‑screen images. Product descriptions may change without notice. We may discontinue products or limit quantities for any person, region, or jurisdiction.
SECTION 3 – ORDERS
Placing an order is an offer to purchase. We may accept or decline any order at our discretion. We must first receive and process payment before acceptance. Please review your order carefully; cancellations may not be accommodated after acceptance. If we do not accept, change, or cancel an order, we will attempt to notify you at the email, billing address, and/or phone number provided. Returns/exchanges are governed solely by our Refund Policy: https://seikatsunoki.com/policies/refund-policy. You represent your purchases are for personal/household use and not for resale or export.
SECTION 4 – PRICES, TAXES & BILLING
Prices, discounts, and promotions may change without notice. The price in effect at the time of order applies and will be shown in your order confirmation. Unless expressly stated, prices exclude taxes, shipping, handling, and customs or import charges. Prices may differ from physical or third‑party stores. You agree to provide current, complete, and accurate purchase, payment, and account information, and promptly update it. You represent and warrant that: (i) card information is true and complete; (ii) you are authorized to use such card; (iii) charges will be honored; and (iv) you will pay all charges and applicable taxes.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimates only and not guaranteed. We are not liable for carrier delays, customs processing, or events beyond our control. Title and risk of loss pass to you upon transfer to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
The Services and all materials therein (including trademarks, brands, text, images, graphics, reviews, video, audio, and their design/arrangement) are owned by SEIKATSU no KI, our affiliates or licensors, and protected by applicable IP laws. You may use the Services for personal, non‑commercial purposes only. You must not reproduce, distribute, modify, publicly display, create derivatives of, download, or transmit any materials without our prior written consent. SEIKATSU no KI names and logos are our trademarks; Shopify marks belong to Shopify; other marks belong to their owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third‑party tools “as is” and “as available,” without warranties or endorsements. We are not liable for your use of such tools. Your use is entirely at your own risk; review the providers’ terms.
SECTION 8 – THIRD‑PARTY LINKS
The Services may contain third‑party materials and links. If you access them, you do so at your own risk. We are not responsible for the content, accuracy, products, or services of third parties. Review their terms and policies carefully.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: Do not remove or modify this section.]
SEIKATSU no KI is powered by Shopify. However, your sales and purchases are with SEIKATSU no KI. Shopify is not responsible for any aspect of sales between you and SEIKATSU no KI. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with SEIKATSU no KI.
SECTION 10 – PRIVACY, COOKIES & REGIONAL DISCLOSURES
10.1 Privacy Policy. Our collection and use of personal information are described in our Privacy Policy (https://seikatsunoki.com/policies/privacy-policy). Because our Services run on Shopify, certain personal information may be processed by Shopify and shared with service providers in other countries for service delivery (see our Privacy Policy for details).
10.2 California (US) privacy rights (CCPA/CPRA). If you are a California resident, you may have the right to know, access, correct, delete, opt‑out of sale/sharing, and limit the use/disclosure of sensitive personal information. We honor recognized browser‑based opt‑out signals (e.g., Global Privacy Control) where required. We provide “Do Not Sell or Share My Personal Information” and “Limit the Use of My Sensitive Personal Information” mechanisms and prohibit dark patterns in choice interfaces, consistent with California law and regulations. See our Privacy Policy for how to exercise your rights.
10.3 Cookies & tracking. We use cookies and similar technologies for functionality, analytics, and (where applicable) advertising. In applicable jurisdictions, we provide transparent notice and opt‑out tools (and honor recognized universal opt‑out signals where required). See our Cookie Notice (linked from the banner and footer).
10.4 Japan (APPI). For individuals in Japan, we handle personal information in accordance with the Act on the Protection of Personal Information (APPI), including transparency/purpose limitation, data subject rights, breach notification obligations, and cross‑border transfer requirements, as described by Japan’s Personal Information Protection Commission. See our Privacy Policy for Japan‑specific disclosures and contacts.
10.5 Taiwan (PDPA). For individuals in Taiwan, we comply with the Personal Data Protection Act (PDPA), including clear disclosure of purpose, categories, retention/territory/recipients/methods of use, and rights to access, copy, supplement/correct, cease processing/usage, and deletion, subject to statutory exceptions. See our Privacy Policy for Taiwan‑specific disclosures and contacts.
10.6 Children’s privacy (COPPA). Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information, please contact us to delete it.
SECTION 11 – FEEDBACK
If you submit any ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty‑free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose. You represent and warrant that you own or control the rights in Feedback; that you have disclosed any compensation or incentives; and that your Feedback complies with these Terms. We may monitor, edit, or remove Feedback in our discretion.
SECTION 12 – ERRORS & OMISSIONS
We may correct errors, inaccuracies, or omissions and update information (including pricing and availability) without prior notice, including after you have submitted your order.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. Prohibited conduct includes, without limitation: violating laws or regulations; infringing IP; harassing or harming others; posting false or misleading information; transmitting malware; sending spam or similar solicitations; impersonation; scraping or crawling; circumventing security features; or engaging in conduct that, in our judgment, harms SEIKATSU no KI, Shopify, or users, or exposes them to liability. We may suspend, disable, or terminate your account without notice for violations.
SECTION 14 – TERMINATION
We may terminate these Terms or your access to the Services at any time without notice. You remain liable for amounts due up to the termination date. Sections that by their nature should survive will survive (e.g., IP, Feedback, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver/Entire Agreement, Assignment, Governing Law).
SECTION 15 – DISCLAIMER OF WARRANTIES
Except as expressly stated by SEIKATSU no KI, the Services and all products are provided “as is” and “as available,” without any warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, or non‑infringement. We do not warrant uninterrupted, timely, secure, or error‑free operation. Some jurisdictions do not allow certain disclaimers, so the above may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, SEIKATSU no KI, Shopify, and our respective affiliates, directors, officers, employees, agents, contractors, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages, or any lost profits, revenue, savings, data, replacement costs, or similar losses, arising out of or related to your use of the Services or products, even if advised of the possibility. Our aggregate liability shall not exceed the amount you paid for the product(s) giving rise to the claim.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless SEIKATSU no KI, Shopify, and our respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any third‑party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, violation of law or third‑party rights, or use of the Services.
SECTION 18 – ELECTRONIC COMMUNICATIONS & E‑SIGN CONSENT (US)
By using the Services, you consent to receive communications from us electronically (e.g., email, in‑app, website notices) and agree that electronic records and signatures have the same legal effect as paper documents and handwritten signatures, consistent with applicable law.
SECTION 19 – MARKETING COMMUNICATIONS (EMAIL)
If you subscribe to marketing emails, you can opt out at any time using the unsubscribe link. We comply with applicable commercial email regulations (e.g., consent/identification/unsubscribe requirements).
SECTION 20 – PAYMENT SECURITY (PCI DSS)
We use PCI DSS–compliant payment processors and implement commercially reasonable measures to protect payment information. Do not send card details via email or unsecure channels. PCI DSS requirements apply industry‑wide to entities that store, process, or transmit cardholder data.
SECTION 21 – ACCESSIBILITY (ADA – UNITED STATES)
We are committed to providing an accessible experience and strive to follow applicable guidance, including alignment with recognized standards such as WCAG 2.1 AA. If you encounter accessibility barriers, please contact us (see Section 28).
SECTION 22 – EXPORT CONTROLS & SANCTIONS (OFAC)
You may not use the Services if you are located in, under the control of, or a national or resident of any country or person subject to U.S. embargoes/sanctions, or if you are on any U.S. government restricted list. You agree to comply with applicable trade sanctions and export control laws.
SECTION 23 – SEVERABILITY
If any provision of these Terms is unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
SECTION 24 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision is not a waiver. These Terms and policies referenced herein constitute the entire agreement between you and us regarding the Services and supersede prior or contemporaneous communications.
SECTION 25 – ASSIGNMENT
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may transfer or assign these Terms without restriction.
SECTION 26 – GOVERNING LAW & JURISDICTION (US)
These Terms and any disputes arising out of or relating to them or the Services are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict‑of‑laws principles. You and SEIKATSU no KI consent to the exclusive jurisdiction and venue of the state and federal courts located in San Francisco County, California.
SECTION 27 – CHANGES TO TERMS
We may update these Terms from time to time by posting the revised version with an effective date. Where required by law, we will provide notice of material changes. Your continued use after the effective date constitutes acceptance of the changes.
SECTION 28 – CONTACT INFORMATION
Questions about these Terms:
SEIKATSU no KI / Tree of Life Ltd.
Email: info@seikatsunoki.com
Address: 6-3-8 Jingumae, Shibuya, Tokyo, Japan 150-0001
Phone: +81-3-3409-1781
Business Registration Number: 9011001012165
VAT Number: T9-0110-0101-2165
— REGIONAL ADDENDUM: Canada / Hong Kong / Taiwan / Singapore —
Addendum A — Canada
A‑1 Compliance with provincial consumer protection laws. For Canadian transactions, we comply with applicable provincial/territorial consumer protection statutes (e.g., distance/Internet sales disclosures, unfair practices, cancellation rights), in addition to federal prohibitions on false or misleading representations. Requirements vary by province and may be updated.
A‑2 Québec privacy (Law 25). For Québec residents, our privacy disclosures and practices incorporate Law 25 transparency standards. Where we use profiling technologies (e.g., cookies that track individual behavior), we provide clear notice and the ability to enable/disable such technologies in accordance with Québec requirements.
A‑3 Canadian anti‑spam (CASL). Commercial electronic messages to recipients in Canada are sent in accordance with Canada’s Anti‑Spam Legislation (CASL) and its regulations (e.g., consent, identification, unsubscribe).
Addendum B — Hong Kong
B‑1 Electronic contracts & signatures. Electronic records and signatures have the same legal effect as paper under the Electronic Transactions Ordinance (subject to limited exceptions).
B‑2 Click‑wrap acceptance. We use click‑wrap acceptance (e.g., “I agree” button). Browse‑wrap (deemed consent by use) may be unenforceable, especially in consumer contracts, so we avoid relying on browse‑wrap.
B‑3 Reasonableness of exclusions/limitations. Our exclusions/limitations of liability apply only to the extent reasonable under Hong Kong law governing exemption and unconscionable terms.
Addendum C — Taiwan
C‑1 Seven‑day unconditional cancellation (cooling‑off). Taiwan consumers may rescind an online purchase within seven (7) days of receipt without reason and without cost, in accordance with Taiwan’s Consumer Protection Act and E‑Commerce Guidelines (subject to statutory exceptions). We will process such cancellations and refunds as required by law.
C‑2 Pre‑contract disclosures. Before order confirmation, we present the business identity and contact details, total price and currency, shipping and other charges, payment methods, cancellation/return conditions, warranty/after‑sales information, and any auto‑renewal terms in a clear and accessible manner, consistent with Taiwan’s E‑Commerce Guidelines.
C‑3 Order confirmation flow. We provide a final confirmation page that allows consumers to review and correct order details before placing an order and issue an acknowledgment after order submission.
Addendum D — Singapore
D‑1 User interface integrity (anti‑dark‑pattern). We follow Singapore’s Technical Reference 76 (TR 76) guidance by avoiding misleading design patterns (e.g., subscription traps) and ensuring key terms are easily accessible before purchase.
D‑2 Review integrity. We implement reasonable measures against fake reviews (e.g., disclosure of incentivized reviews, procedures to address fraudulent reviews) to safeguard consumer trust.
D‑3 Accurate pricing & promotions. We display accurate product information, pricing and discounts, and present the total payable in a clear manner consistent with TR 76.
Addendum E — Korea (South Korea)
E‑1 Right of withdrawal (cooling‑off) and post‑transaction obligations. For Korean consumers, we comply with the Act on Consumer Protection in Electronic Commerce. Consumers may withdraw from the contract within seven (7) days of receipt without penalty, subject to statutory exceptions. We also provide the legally required post‑transaction measures (e.g., timely refunds following a valid withdrawal; timely fulfillment and customer support). [kca.go.kr], [ftc.go.kr]
E‑2 Pre‑contract disclosures and order confirmation. Before a Korean consumer places an order, we clearly disclose our business identity and contact information, total price (including mandatory charges), delivery terms, key contractual terms, and after‑sales service. We also provide documents (or an accessible electronic record) describing the contract terms and an adequate procedure that enables consumers to review and confirm the order before submission. [ftc.go.kr]
E‑3 Escrow/consumer damage insurance (where applicable). Where required by Korean law, we enable the use of a payment escrow or consumer damage compensation insurance arrangement for distance sales to protect consumer payments. [ftc.go.kr]
E‑4 Dark‑pattern restrictions (auto‑renewals, drip pricing, pre‑selected options, hard‑to‑cancel, nagging UIs). We follow the 2025 KFTC framework restricting misleading UI/UX. This includes (i) obtaining separate, explicit consent before price increases or conversion from free trials to paid plans; (ii) presenting the total payable price from the first relevant screen; (iii) avoiding pre‑ticked add‑ons; (iv) providing simple, accessible cancellation paths; and (v) refraining from repetitive interference pop‑ups.
E‑5 Personal information (PIPA), cross‑border transfers, and domestic representative. Our Korean privacy practices are aligned with the Personal Information Protection Act (PIPA), including lawful basis and clear notices, consent where required (e.g., for certain sharing/behavioral uses), and cross‑border transfer requirements. Where applicable, we will designate a domestic representative in Korea consistent with PIPC guidance and the 2025/2026 implementation timeline for overseas operators providing goods/services to data subjects in Korea. We update our privacy policy to disclose such representative’s details when designated.
E‑6 Electronic signatures and electronic documents. Electronic signatures and electronic documents are legally effective under Korean law. We may use e‑signatures for contracting unless another statute requires a different form (e.g., specific filings).
E‑7 Commercial messages (spam) compliance. We comply with Korean rules on sending advertising information via electronic means (email/SMS/app notifications), including obtaining and recording prior consent where required, honoring opt‑out, and reconfirming consent on the legally prescribed schedule. We follow current enforcement and guidance issued by KCC/MSIT/KISA aimed at preventing illegal spam.
E‑8 Overseas platform/merchant responsibilities. If we operate cross‑border into Korea, we comply with KFTC e‑commerce requirements that apply to overseas businesses (e.g., information duties, dark‑pattern rules, and—if/when applicable—appointment of a local representative under evolving KFTC/E‑Commerce Act reforms).
INTERPRETATION
If you are located in a region covered by this Addendum, the corresponding regional terms will apply to your use of the Services and prevail over any inconsistent term in Sections 1–28 to the extent required by applicable law.